FAQs

TGCM FNSM Issued Fantastic Sams Gift Card FAQs

Where can a Fantastic Sams gift card be purchased and redeemed?

Fantastic Sams gift cards are currently only available for purchase in the United States, can only be redeemed in the United States at participating Fantastic Sams salon locations.

When can I/my gift recipient expect my digital gift card order?

Digital gift cards are sent via email almost immediately or on the date designated by the purchaser.

When can I/my gift recipient expect my physical gift card order?

Physical gift cards are sent via USPS First Class Mail, UPS Ground, UPS 2-4 Day or UPS Next Day. Based on the delivery method chosen by the purchaser, the gift card(s) should arrive within 2-10 business days.

How do I redeem my Fantastic Sams gift card?

Fantastic Sams gift cards can be redeemed in the United States only at participating Fantastic Sams salon locations.

Does a TGCM FNSM Issued Fantastic Sams gift card have an expiration date or any associated non-use fees?

TGCM FNSM Issued Fantastic Sams gift cards do not expire or incur any fees.

How can I check my gift card balance on a TGCM FNSM Issued gift card?

Gift card balances can be checked at by applying the gift card to your cart at checkout or by contacting our team at 866-212-0108 or fantasticsams@giftcardhelp.com.

How can I request a refund for my TGCM FNSM Issued Fantastic Sams gift card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your TGCM FNSM Issued Fantastic Sams gift card has a verifiable balance of $15 or less, please contact 866-212-0108 or fantasticsams@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged TGCM FNSM Issued Fantastic Sams gift card?

To request a replacement or report a lost or stolen card, please contact fantasticsams@giftcardhelp.com.

Who should I contact with concerns about the status of a gift card or gift card fraud?

If you have any questions or concerns about the status of a gift card, please email us at fantasticsams@giftcardhelp.com or call 866-212-0108